What is Shopify Managed Markets?
Shopify Managed Markets is one of the preferred partners for fulfilling Delivered Duty Paid (DDP) orders with Flexport.
To fulfill orders using Managed Markets, you will first need to apply for this service in Shopify. You can learn more about Managed Markets here.
How do I ensure my Managed Markets orders are processed successfully?
First, you must have a Shopify channel set up in your Flexport Portal account. Then, you can navigate to Settings > International Shipping. You will see the option to select Managed Markets as your integration provider and enable international shipping. Please also see How Can I Use Flexport to Fulfill International Orders?
Currently, Flexport only supports Managed Markets orders that are delivered by DHL Express and DHL eCommerce. UPS is not yet supported as DDP carriers. After you enable Managed Markets, you will need to navigate to the Shopify Admin → Shipping and Delivery → General (Shipping Zones) and ensure that UPS is removed from your supported carrier calculated rates under Managed Markets. You would also need to ensure that "Standard International" and "Economy International" are removed from the flat rates.
Please note that Managed Markets orders with carriers with UPS as carrier will be canceled in Flexport.