Delivered Duty Unpaid
For Delivered Duty Unpaid (DDU) Orders, List of countries and territories we ship to:
Country | Code |
United States | US |
China | CN |
Afghanistan | AF |
Albania | AL |
Algeria | DZ |
American Samoa | AS |
Andorra | AD |
Angola | AO |
Anguilla | AI |
Antarctica | AQ |
Antigua And Barbuda | AG |
Argentina | AR |
Armenia | AM |
Aruba | AW |
Australia | AU |
Austria | AT |
Azerbaijan | AZ |
Bahamas | BS |
Bahrain | BH |
Bangladesh | BD |
Barbados | BB |
Belgium | BE |
Belize | BZ |
Benin | BJ |
Bermuda | BM |
Bhutan | BT |
Bolivia | BO |
Bonaire (Sint Eustatius and Saba) | BQ |
Bosnia And Herzegovina | BA |
Botswana | BW |
Bouvet Island | BV |
Brazil | BR |
British Indian Ocean Territory | IO |
Bulgaria | BG |
Burkina Faso | BF |
Burundi | BI |
Cambodia | KH |
Cameroon | CM |
Canada | CA |
Cape Verde | CV |
Cayman Islands | KY |
Central African Republic | CF |
Chad | TD |
Chile | CL |
Christmas Island | CX |
Cocos (Keeling) Islands | CC |
Colombia | CO |
Comoros | KM |
Congo | CG |
Congo (Democratic Republic) | CD |
Cook Islands | CK |
Costa Rica | CR |
Cote D"Ivoire' | CI |
Croatia | HR |
Curaçao | CW |
Cyprus | CY |
Czech Republic | CZ |
Denmark | DK |
Djibouti | DJ |
Dominica | DM |
Dominican Republic | DO |
Ecuador | EC |
Egypt | EG |
El Salvador | SV |
Equatorial Guinea | GQ |
Eritrea | ER |
Estonia | EE |
Ethiopia | ET |
Falkland Islands (Malvinas) | FK |
Faroe Islands | FO |
Fiji | FJ |
Finland | FI |
France | FR |
French Guiana | GF |
Guam | GU |
French Polynesia | PF |
French Southern Territories | TF |
Gabon | GA |
Gambia | GM |
Georgia | GE |
Germany | DE |
Ghana | GH |
Gibraltar | GI |
Greece | GR |
Greenland | GL |
Grenada | GD |
Guadeloupe | GP |
Guatemala | GT |
Guinea | GN |
Guinea-Bissau | GW |
Guyana | GY |
Haiti | HT |
Heard Island & Mcdonald Islands | HM |
Holy See (Vatican City State) | VA |
Honduras | HN |
Hong Kong | HK |
Hungary | HU |
Iceland | IS |
India | IN |
Indonesia | ID |
Iraq | IQ |
Ireland | IE |
Isle Of Man | IM |
Israel | IL |
Italy | IT |
Jamaica | JM |
Japan | JP |
Jordan | JO |
Kazakhstan | KZ |
Kenya | KE |
Kiribati | KI |
Korea | KR |
Kuwait | KW |
Kyrgyzstan | KG |
Lao People"s Democratic Republic' | LA |
Latvia | LV |
Lebanon | LB |
Lesotho | LS |
Liberia | LR |
Libyan Arab Jamahiriya | LY |
Liechtenstein | LI |
Lithuania | LT |
Luxembourg | LU |
Macao | MO |
Macedonia | MK |
Madagascar | MG |
Malawi | MW |
Malaysia | MY |
Maldives | MV |
Mali | ML |
Malta | MT |
Marshall Islands | MH |
Martinique | MQ |
Mauritania | MR |
Mauritius | MU |
Mayotte | YT |
Mexico | MX |
Micronesia (Federated States Of) | FM |
Moldova | MD |
Monaco | MC |
Mongolia | MN |
Montenegro | ME |
Montserrat | MS |
Morocco | MA |
Mozambique | MZ |
Myanmar | MM |
Northern Mariana Islands | MP |
Namibia | NA |
Nauru | NR |
Nepal | NP |
Netherlands | NL |
New Caledonia | NC |
New Zealand | NZ |
Nicaragua | NI |
Niger | NE |
Nigeria | NG |
Niue | NU |
Norfolk Island | NF |
Norway | NO |
Oman | OM |
Pakistan | PK |
Palau | PW |
Palestinian Territory (Occupied) | PS |
Panama | PA |
Papua New Guinea | PG |
Paraguay | PY |
Peru | PE |
Philippines | PH |
Pitcairn | PN |
Poland | PL |
Portugal | PT |
Puerto Rico | PR |
Qatar | QA |
Reunion | RE |
Romania | RO |
Rwanda | RW |
Saint Barthelemy | BL |
Saint Helena | SH |
Saint Kitts And Nevis | KN |
Saint Lucia | LC |
Saint Martin | MF |
Saint Pierre And Miquelon | PM |
Saint Vincent And Grenadines | VC |
Samoa | WS |
San Marino | SM |
Sao Tome And Principe | ST |
Saudi Arabia | SA |
Senegal | SN |
Serbia | RS |
Seychelles | SC |
Sierra Leone | SL |
Singapore | SG |
Sint Maarten (Dutch part) | SX |
Slovakia | SK |
Slovenia | SI |
Solomon Islands | SB |
Somalia | SO |
South Africa | ZA |
South Georgia And Sandwich Isl. | GS |
South Sudan | SS |
Spain | ES |
Sri Lanka | LK |
Sudan | SD |
Suriname | SR |
Svalbard And Jan Mayen | SJ |
Swaziland | SZ |
Sweden | SE |
Switzerland | CH |
Taiwan | TW |
Tajikistan | TJ |
Tanzania | TZ |
Thailand | TH |
Timor-Leste | TL |
Togo | TG |
Tonga | TO |
Trinidad And Tobago | TT |
Tunisia | TN |
Turkey | TR |
Turkmenistan | TM |
Turks And Caicos Islands | TC |
Tuvalu | TV |
Uganda | UG |
Ukraine | UA |
United Arab Emirates | AE |
United Kingdom | GB |
Uruguay | UY |
Uzbekistan | UZ |
Vanuatu | VU |
Venezuela | VE |
Viet Nam | VN |
Virgin Islands (British) | VG |
Virgin Islands (U.S.) | VI |
Wallis And Futuna | WF |
Western Sahara | EH |
Yemen | YE |
Zambia | ZM |
Zimbabwe | ZW |
For Delivered Duty Unpaid (DDU) Orders, List of countries and territories we require a Customer email.
Country
|
ISO Code
|
ID Requirements
|
Details
|
---|---|---|---|
Argentina |
AR |
Required |
Consumer Tax ID (CUIL) must be listed on Air Waybill and Commercial Invoice. Customs will hold shipment until provided; additional charges may apply. |
Brazil |
BR |
Required |
Consumer Tax ID (CPF) must be listed on Air Waybill and Commercial Invoice. Customs will hold shipment until provided; additional charges may apply. |
Chile |
CL |
Required |
Consumer Tax ID (RUN) must be listed on Air Waybill and Commercial Invoice. Customs will hold shipment until provided; additional charges may apply. |
China |
CN |
May Be Needed |
Shipments over ¥1,000 RMB (~$140 USD) may require formal customs entry. However, single-item shipments exceeding this value might still be considered for personal use and allowed to clear informally. In some cases, Customs may request a Consumer Tax ID. |
India |
IN |
Required |
All recipients must complete KYC documents, including filling out a Consumer ID (Aadhaar, PAN, Passport, or Voter ID) and providing matching address proof. Customs will hold the shipment until these documents are submitted; additional charges may apply. Complete the FedEx KYC process here. |
Indonesia |
ID |
May Be Needed |
Customs may request a Consumer Tax ID (NPWP). |
Israel |
IL |
May Be Needed |
For shipments valued over $150 USD or weighing more than 5kg, the recipient must provide their Israel ID Number. |
Mexico |
MX |
Required |
Recipient's taxpayer ID (RFC or CURP) must be included in the shipment data. Not providing this information will cause delays. You can submit tax IDs using this form and send them to carriers@passportglobal.com . |
Norway |
NO |
May Be Needed |
Customs may request a Personal ID Number. |
Oman |
OM |
Required |
Citizen/Resident ID number is required for all inbound B2C shipments. Customs will hold the shipment at the origin until provided. |
Peru |
PE |
May Be Needed |
Customs may request a Consumer Tax ID (DNI). |
Qatar |
QA |
Required |
Copy of ID required. Tax ID could be requested by Customs. |
South Africa |
ZA |
May Be Needed |
For shipments exceeding ZAR 500 (~$28 USD) based on the CIF value, a South African Identification Number is required. If the recipient is a foreign national or tourist, a passport number should be provided instead. |
South Korea |
KR |
Required |
Personal Customs Clearance Code (PCCC) must be listed on Air Waybill and Commercial Invoice. Customs will hold the shipment until provided; additional charges may apply. |
Merchants can provide Customer email via our Shopify app, Logistics API, or Seller Portal order creation UI.
Note: Failing to provide email for these orders will lead Flexport to cancel the order (effective as of May 31, 2025)
Delivered Duty Paid
For Managed Markets Delivered Duty Paid (DDP) Orders, List of restricted countries and territories:
If using Managed Markets, UPS shipping speed is not supported for non-Paperless Trade lanes.
Follow these steps in Shopify to ensure your settings are correct
Country | Code |
Angola | AO |
Anguilla | AI |
Antigua and Barbuda | AG |
Aruba | AW |
Bahamas | BS |
Bangladesh | BD |
Belize | BZ |
Benin | BJ |
Bermuda | BM |
Bolivia | BO |
Bonaire, Saint Eustatius and Saba | BQ |
Bosnia and Herzegovina | BA |
Botswana | BW |
Brazil | BR |
British Virgin Islands | VG |
Burkina Faso | BF |
Cameroon | CM |
Cape Verde | CV |
Cayman Islands | KY |
Chad | TD |
Comoros | KM |
Curacao | CW |
Djibouti | DJ |
Dominica | DM |
Egypt | EG |
El Salvador | SV |
Equatorial Guinea | GQ |
Ethiopia | ET |
Falkland Islands | FK |
French Guiana | GF |
Gabon | GA |
Gambia | GM |
Grenada | GD |
Guadeloupe | GP |
Guinea | GN |
Guinea-Bissau | GW |
Honduras | HN |
Jamaica | JM |
Kyrgyzstan | KG |
Lesotho | LS |
Madagascar | MG |
Malawi | MW |
Maldives | MV |
Martinique | MQ |
Mauritania | MR |
Mayotte | YT |
Moldova | MD |
Montenegro | ME |
Montserrat | MS |
Mozambique | MZ |
Namibia | NA |
Nauru | NR |
Nepal | NP |
Nicaragua | NI |
Niue | NU |
North Macedonia | MK |
Pakistan | PK |
Paraguay | PY |
Rwanda | RW |
Saint Lucia | LC |
Saint Vincent & the Grenadines | VC |
Sao Tome and Principe | ST |
Senegal | SN |
Serbia | RS |
Seychelles | SC |
Sierra Leone | SL |
St Barthelemy | BL |
St Martin | MF |
Swaziland | SZ |
Tanzania | TZ |
Togo | TG |
Trinidad and Tobago | TT |
Tunisia | TN |
Turks and Caicos Islands | TC |
Uganda | UG |
Uzbekistan | UZ |
Zambia | ZM |
For Delivered Duty Paid (DDP) Orders, List of countries and territories we do and do not ship to:
Country | DDU | DDP |
Afghanistan |
Yes (Suspended) |
Yes (Suspended) |
Aland Islands |
No |
No |
Albania |
Yes |
No |
Algeria |
Yes |
Yes |
Andorra |
Yes |
No |
Angola |
Yes |
No |
Anguilla |
Yes |
Yes |
Antigua & Barbuda |
Yes |
Yes |
Argentina |
Yes |
Yes |
Armenia |
Yes |
No |
Aruba |
Yes |
Yes |
Australia |
Yes |
Yes |
Austria |
Yes |
Yes |
Azerbaijan |
Yes |
No |
Bahamas |
Yes |
Yes |
Bahrain |
Yes |
Yes |
Bangladesh |
Yes |
Yes |
Barbados |
Yes |
Yes |
Belarus |
Yes (Suspended) |
No |
Belgium |
Yes |
Yes |
Belize |
Yes |
Yes |
Benin |
Yes |
No |
Bermuda |
Yes |
Yes |
Bhutan |
Yes |
Yes |
Bolivia |
Yes |
Yes |
Bosnia & Herzegovina |
Yes |
Yes |
Botswana |
Yes |
Yes |
Bouvet Islands |
No |
No |
Brazil |
Yes |
Yes |
British Indian Ocean Terr. |
No |
No |
British Virgin Islands |
Yes |
No |
Brunei |
Yes (Suspended) |
Yes (Suspended) |
Bulgaria |
Yes |
Yes |
Burkina Faso |
Yes |
No |
Burundi |
Yes |
No |
Cambodia |
Yes |
Yes |
Cameroon |
Yes |
Yes |
Canada |
Yes |
Yes |
Canary Islands |
Yes |
Yes |
Cape Verde |
Yes |
Yes |
Caribbean Netherlands |
No |
No |
Cayman Islands |
Yes |
Yes |
Central African Rep. |
Yes |
No |
Chad |
Yes |
No |
Chile |
Yes |
Yes |
China |
Yes |
Yes |
Christmas Islands |
No |
No |
Cocos (Keeling) Islands |
No |
No |
Colombia |
Yes |
Yes |
Comoros |
Yes |
No |
Congo - Brazzaville |
Yes |
Yes |
Congo - Kinshasa |
Yes |
No |
Cook Islands |
Yes |
No |
Costa Rica |
Yes |
Yes |
Côte d'Ivoire |
Yes |
Yes |
Croatia |
Yes |
Yes |
Cuba |
No |
No |
Curaçao |
Yes |
Yes |
Cyprus |
Yes |
Yes |
Czechia / Czech Republic |
Yes |
Yes |
Denmark |
Yes |
Yes |
Djibouti |
Yes |
No |
Dominica |
Yes |
Yes |
Dominican Republic |
Yes |
Yes |
Ecuador |
Yes |
Yes |
Egypt |
Yes |
Yes |
El Salvador |
Yes |
Yes |
Equatorial Guinea |
Yes |
No |
Eritrea |
Yes |
No |
Estonia |
Yes |
Yes |
Eswatini |
Yes |
Yes |
Ethiopia |
Yes |
Yes |
Falkland Islands |
No |
No |
Faroe Islands |
Yes |
No |
Fiji |
Yes |
No |
Finland |
Yes |
Yes |
France |
Yes |
Yes |
French Guiana |
Yes |
Yes |
French Polynesia |
Yes |
No |
French Southern Territories |
No |
No |
Gabon |
Yes |
Yes |
Gambia |
Yes |
No |
Georgia |
Yes |
No |
Germany |
Yes |
Yes |
Ghana |
Yes |
Yes |
Gibraltar |
Yes |
No |
Greece |
Yes |
Yes |
Greenland |
Yes |
No |
Grenada |
Yes |
No |
Guadeloupe |
Yes |
Yes |
Guatemala |
Yes |
Yes |
Guernsey |
Yes |
Yes |
Guinea |
Yes |
Yes |
Guinea-Bissau |
Yes |
No |
Guyana |
Yes |
Yes |
Haiti |
Yes |
Yes |
Heard Island and McDonald Islands |
Yes |
No |
Honduras |
Yes |
Yes |
Hong Kong SAR China |
Yes |
Yes |
Hungary |
Yes |
Yes |
Iceland |
Yes |
No |
India |
Yes |
Yes |
Indonesia |
Yes |
Yes |
Iran |
No |
No |
Iraq |
Yes |
Yes |
Ireland |
Yes |
Yes |
Israel |
Yes |
Yes |
Italy |
Yes |
Yes |
Jamaica |
Yes |
Yes |
Japan |
Yes |
Yes |
Jersey |
Yes |
Yes |
Jordan |
Yes |
Yes |
Kazakhstan |
Yes |
No |
Kenya |
Yes |
Yes |
Kiribati |
Yes |
No |
Kosovo |
Yes |
No |
Kuwait |
Yes |
Yes |
Kyrgyzstan |
Yes |
No |
Laos |
Yes |
No |
Latvia |
Yes |
Yes |
Lebanon |
Yes |
Yes |
Lesotho |
Yes |
No |
Liberia |
Yes |
No |
Libya |
Yes |
Yes |
Liechtenstein |
Yes |
Yes |
Lithuania |
Yes |
Yes |
Luxembourg |
Yes |
Yes |
Macao SAR China |
Yes |
Yes |
Madagascar |
Yes |
Yes |
Malawi |
Yes |
Yes |
Malaysia |
Yes |
Yes |
Maldives |
Yes |
Yes |
Mali |
Yes |
No |
Malta |
Yes |
Yes |
Martinique |
Yes |
Yes |
Mauritania |
Yes |
No |
Mauritius |
Yes |
Yes |
Mayotte |
Yes |
No |
Mexico |
Yes |
Yes |
Moldova |
Yes |
Yes |
Monaco |
Yes |
Yes |
Mongolia |
Yes |
No |
Montenegro |
Yes |
No |
Montserrat |
Yes |
No |
Morocco |
Yes |
Yes |
Mozambique |
Yes |
Yes |
Myanmar (Burma) |
Yes (Suspended) |
No |
Namibia |
Yes |
Yes |
Nauru |
Yes |
No |
Nepal |
Yes |
Yes |
Netherlands |
Yes |
Yes |
Netherlands Antilles |
Yes |
Yes |
New Caledonia |
Yes |
No |
New Zealand |
Yes |
Yes |
Nicaragua |
Yes |
Yes |
Niger |
Yes |
Yes |
Nigeria |
Yes |
Yes |
Niue |
No |
No |
Norfolk Islands |
Yes |
No |
North Korea |
No |
No |
North Macedonia |
Yes |
No |
Norway |
Yes |
Yes |
Oman |
Yes |
Yes |
Pakistan |
Yes |
Yes |
Palestinian Territories |
Yes (Gaza Strip Suspended) |
No |
Panama |
Yes |
Yes |
Papua New Guinea |
Yes |
No |
Paraguay |
Yes |
Yes |
Peru |
Yes |
Yes |
Philippines |
Yes |
Yes |
Pitcairn Islands |
Yes |
No |
Poland |
Yes |
Yes |
Portugal |
Yes |
Yes |
Qatar |
Yes |
Yes |
Reunion |
Yes |
Yes |
Romania |
Yes |
Yes |
Russia |
Yes (Suspended) |
No |
Rwanda |
Yes |
No |
Samoa |
Yes |
No |
San Marino |
Yes |
Yes |
Sao Tome and Principe |
Yes |
No |
Saudi Arabia |
Yes |
Yes |
Senegal |
Yes |
Yes |
Serbia |
Yes |
No |
Seychelles |
Yes |
No |
Sierra Leone |
Yes |
No |
Singapore |
Yes |
Yes |
Sint Maarten |
Yes |
Yes |
Slovakia |
Yes |
Yes |
Slovenia |
Yes |
Yes |
Solomon Islands |
Yes |
No |
Somalia |
No |
No |
South Africa |
Yes |
Yes |
South Georgia and the South Sandwich Islands |
Yes |
No |
South Korea |
Yes |
Yes |
South Sudan |
No |
No |
Spain |
Yes |
Yes |
Sri Lanka |
Yes |
Yes |
St. Barthélemy |
Yes |
Yes |
St. Helena |
Yes |
No |
St. Kitts & Nevis |
Yes |
Yes |
St. Lucia |
Yes |
Yes |
St. Martin |
Yes |
Yes |
St. Pierre & Miquelon |
Yes |
No |
St. Vincent & Grenadines |
Yes |
Yes |
Sudan |
Yes (Suspended) |
No |
Suriname |
Yes |
Yes |
Sweden |
Yes |
Yes |
Switzerland |
Yes |
Yes |
Syria |
No |
No |
Taiwan |
Yes |
Yes |
Tajikistan |
Yes |
No |
Tanzania |
Yes |
Yes |
Thailand |
Yes |
Yes |
Timor-Leste |
Yes |
No |
Togo |
Yes |
Yes |
Tokelau |
Yes |
No |
Tonga |
Yes |
No |
Trinidad & Tobago |
Yes |
Yes |
Tunisia |
Yes |
Yes |
Turkey |
Yes |
Yes |
Turkmenistan |
Yes |
Yes |
Turks & Caicos Islands |
Yes |
Yes |
Tuvalu |
Yes |
No |
U.S. Outlying Islands |
No |
No |
Uganda |
Yes |
Yes |
Ukraine |
Yes |
Yes (Suspended) |
United Arab Emirates |
Yes |
Yes |
United Kingdom |
Yes |
Yes |
Uruguay |
Yes |
Yes |
Uzbekistan |
Yes |
No |
Vanuatu |
Yes |
No |
Vatican City |
Yes |
No |
Venezuela |
Yes |
No |
Vietnam |
Yes |
Yes |
Wallis & Futuna |
Yes |
No |
Western Sahara |
No |
No |
Yemen |
Yes (Suspended) |
No |
Zambia |
Yes |
Yes |
Zimbabwe |
Yes |
Yes |
The following table lists the countries and territories where a customer email is required for Passport Delivered Duty Paid (DDP) Orders. Merchants can provide the customer’s email address through our Shopify app, Logistics API, or the order creation interface in the Seller Portal.
Country
|
ISO Code
|
ID Requirements
|
Details
|
---|---|---|---|
Argentina |
AR |
Required |
Consumer Tax ID (CUIL) must be listed on Air Waybill and Commercial Invoice. Customs will hold shipment until provided; additional charges may apply. |
Brazil |
BR |
Required |
Consumer Tax ID (CPF) must be listed on Air Waybill and Commercial Invoice. Customs will hold shipment until provided; additional charges may apply. |
Chile |
CL |
Required |
Consumer Tax ID (RUN) must be listed on Air Waybill and Commercial Invoice. Customs will hold shipment until provided; additional charges may apply. |
China |
CN |
May Be Needed |
Shipments over ¥1,000 RMB (~$140 USD) may require formal customs entry. However, single-item shipments exceeding this value might still be considered for personal use and allowed to clear informally. In some cases, Customs may request a Consumer Tax ID. |
India |
IN |
Required |
All recipients must complete KYC documents, including filling out a Consumer ID (Aadhaar, PAN, Passport, or Voter ID) and providing matching address proof. Customs will hold the shipment until these documents are submitted; additional charges may apply. Complete the FedEx KYC process here. |
Indonesia |
ID |
May Be Needed |
Customs may request a Consumer Tax ID (NPWP). |
Israel |
IL |
May Be Needed |
For shipments valued over $150 USD or weighing more than 5kg, the recipient must provide their Israel ID Number. |
Mexico |
MX |
Required |
Recipient's taxpayer ID (RFC or CURP) must be included in the shipment data. Not providing this information will cause delays. You can submit tax IDs using this form and send them to carriers@passportglobal.com . |
Norway |
NO |
May Be Needed |
Customs may request a Personal ID Number. |
Oman |
OM |
Required |
Citizen/Resident ID number is required for all inbound B2C shipments. Customs will hold the shipment at the origin until provided. |
Peru |
PE |
May Be Needed |
Customs may request a Consumer Tax ID (DNI). |
Qatar |
QA |
Required |
Copy of ID required. Tax ID could be requested by Customs. |
South Africa |
ZA |
May Be Needed |
For shipments exceeding ZAR 500 (~$28 USD) based on the CIF value, a South African Identification Number is required. If the recipient is a foreign national or tourist, a passport number should be provided instead. |
South Korea |
KR |
Required |
Personal Customs Clearance Code (PCCC) must be listed on Air Waybill and Commercial Invoice. Customs will hold the shipment until provided; additional charges may apply. |
Not providing email for these orders will lead Flexport to cancel the order (effective as of May 31, 2025).
Please note that orders from unsupported countries will be canceled in Flexport.