Orders

Order Management

• Overview of the Order detail page
• How to create a manual order or duplicate an order
• Bulk Order Upload
• Lot Tracking and FEFO
• Order List page optimizations
• What do carrier statuses mean?

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Solutions to Order Errors

• Automated replacements for lost packages
• Why don't I see my order in Flexport?
• Why Don’t I See My Walmart Order in Flexport (Direct Integration)?
• What Do I Do If I Don’t See My Order in Flexport (Integration is Shopify Direct)?
• How Do I Find and Fix Import Errors in Flexport?

Order Packaging

• What type of packaging does Flexport use?
• Packaging Selection

International Fulfillment

• 2025 Mexico Import Requirements: Documentation Changes
• How do I set up DDP Orders using Passport?
• How can I use Flexport to fulfill international orders?
• Pricing for International Orders
• Things to Consider Before Shipping Internationally
• Channel Settings for International Shipping

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Customization

• Branded Packaging
• Branded Shipping Labels

FAQs

• What is Flexport's policy on undeliverable orders and what do they mean?
• Non Fast Tag 3-day fulfillment rates will apply to orders with 4-day SLA Beginning March 22nd
• How do Flexport inbound cancellations work?
• Fulfillment Status Alert Email
• Order FAQs
• How Do I Search for Orders?

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Deliverr Tracking Page

• Tracking Page