Returns - All Return Items by SKUs – Flexport Help Center

This report provides details about return items by their SKU including return creation time, SKU and tracking status.

Documentation

RMA	An RMA (return merchandise authorisation) is a numbered authorisation provided by a mail-order merchant to permit the return of a product.
Channel Name	The sales channel in which the order was created i.e. Amazon, eBay, Walmart.
Channel Order Id	The ID assigned to the order by the channel. The ID format is different across channels.
Product Name	Description of SKU in package.
Tracking Status	Tracking status of the shipment
SKU	MSKU (merchant stock keeping unit) value of the product as imported from the integration, or manually updated in seller portal.
Expected Item Quantity	Expected Quantity of the Returned Items for a particular SKU.
Inspection Approved Items	Quantity of SKUs which passed inspection.
Inspection Rejected Items	Quantity of SKUs which were rejected during inspection.
Items Lost During Inspection	Quantity of SKUs which were lost during inspection.
Items Lost By Carrier	Quantity of SKUs which were lost by carrier which never reached Flexport.
Donated Items	Quantity of SKUs donated.
Destroyed Items	Quantity of SKUs destroyed.
Items Not Received	Quantity of SKUs which were not found during inspection.
Items Returned To Seller	Quantity of SKUs returned to seller.
Liquidated Items	Quantity of SKUs liquidated.
Flexport Return ID	Unique ID assigned to the returns when it is created in Flexport.
Created at	Timestamp in UTC of when the return was created.