Description
This report lists all of the claims (outbounds related to fulfilled orders) and current status that you have submitted to Flexport. Learn more about order claims.
Purpose
Use this report to track your claims created and submitted over time or to import into your ERP (enterprise resource planning) software for further analysis.
Documentation
|
Column |
Description |
| CLAIMID |
Uniquely identifies the claim within Flexport. |
| ORDERID |
Uniquely identifies the order within Flexport. This is different from the order ID within the listing tool or the sales channel. |
| STATUS |
Status of the claim within Flexport. Either PENDING, APPROVED, REJECTED, or RETRACTED (clawed back if later determined that the claim was not valid). |
| CREATEDAT |
When the claim was first created, in GMT time. |
| UPDATEDAT |
When the claim was last updated, in GMT time. |
| ORDERURL |
Link to view the order within Flexport. |
| CLAIMREASON |
Why this claim was submitted. This is based on the category of claim when you first created it. |
| TOTALCLAIMAMOUNT |
Total claim amount in US dollars. |
| REJECTIONREASON |
If the claim was rejected by a Flexport representative, then why it was rejected. |