International Freight
Getting Started
Quoting & Booking
- Can SKUs on a pallet be split up into single quantities?
- Where are the Reserve Storage Locations? How many are there?
- Flexport creating FBA shipment with Amazon
- List of Origin Countries Currently Supported for Importing to US by Flexport
- How do I get started with booking an international freight shipment? How are fulfillment, inbounds, and international freight different?
- Should I ship via FCL or LCL?
Shipment Details and Tracking
Invoicing & Payments
- Where can I find details about my invoice disputes and associated credits/refunds?
- Where can I find details about container free days (i.e., OSRA data points)?
- When should I get my invoice(s) for International Freight?
- How can I add/edit my payment method?
- Why did I receive multiple invoices for my freight?
- Why is my invoice higher than my quote?
Customs & Compliance
- Disbursement Service Fee
- How do I set up auto-debit payments for direct duty payments to U.S. Customs?
- Who is the Importer of Record (IoR)?
- Why does Flexport ask for a customs contact?
- What is included in Flexport's import & export Customs Services?
- How can I set up & pay my Customs duties via ACH?
Insurance
- What is cargo insurance & why do I need it?
- Why should I purchase cargo insurance instead of using my business' existing commercial insurance?
- What are the risks of not purchasing cargo insurance?
- What factors should you consider when deciding to purchase insurance either by a per shipment basis or an annual policy for your cargo shipments?
- What's the difference between cargo insurance and cargo liability insurance?
- How do you calculate Total Insurable/Insured Value (TIV)?