This article outlines the essential requirements for inbound shipments to Flexport. Below you will find a convenient checklist with links to more detailed help center articles. Ensuring all these requirements are met will help facilitate a smooth and efficient receiving process without any delays or fees from non-compliance.
Inbound shipping plan creation
Inbound transfers are shipments from a merchant or a supplier into a fulfillment network. In the process, the fulfillment center will receive the inbound, verify the contents of the inbound are correct, and then the items will be organized and set up for fulfillment.
How to Create an Inbound Shipping Plan
Box Content Labeling (BCL)
All products shipped to us must be shipped in boxes and all boxes must be correctly labeled with our provided box contents labels.
Box Contents Labeling Requirements
If you are unable to provide BCLs, please visit the How do I request Box Content Labeling Prep page.
Packaging Standards
Items must be packaged securely to prevent damage during transit and handling, and configured as being case-packed or individual.
Product Packaging Requirements
Case-Pack and Individual Product Packaging Guidelines
Barcode labeling
All products must be barcoded for receiving and picking. Importantly, every SKU in the Flexport network must have a unique barcode because Flexport does not commingle like SKUs (even if more than one merchant sells the same SKU).
Product Barcode Labelling Requirements
Dimensions (DIMs) Restrictions + Ship in Own Container (SIOC)
All boxes inbounded into our network must meet dimensional requirements outlined. All items over 20 lbs or that do not fit into a box that is 18" x 14" x 8" must be sent in ready-to-ship
Product Dimensional Requirements
Restricted Products
Currently, Flexport does not allow certain types of products in our network. Please ensure the products you are sending are not restricted.
Delivery Appointment
For freight shipments, a delivery appointment is required via Conduit. Failing to book an appointment may subject you to be charged by Flexport.