Q: Do I need to create or edit any shipping templates in order to get Walmart Two and ThreeDay Delivery?
A: No. If you are enrolled in the Walmart Fast Tag program, we will manage your TwoDay and ThreeDay settings for you.
If you set up TwoDay or ThreeDay Delivery on your own, Flexport will charge you the full TwoDay or ThreeDay fulfillment Expedited rate, which can be more than double our Walmart Fast tag rates.
Q: Do I need to assign my SKUs to shipping templates in order to get Two and ThreeDay Delivery?
A: No. If you are enrolled in the Walmart Fast Tag program, we will manage your TwoDay and ThreeDay settings for you.
If you set up TwoDay or ThreeDay Delivery on your own, Flexport will charge you the full TwoDay or ThreeDay fulfillment Expedited rate, which can be more than double our Walmart Fast tag rates.
Q: Will Flexport create shipping templates for me?
It depends on whether you are using Flexport's direct Walmart integration or a listing tool (e.g., ChannelAdvisor, Pipe17, etc.).
With Flexport's direct integration, Walmart has made changes where it is now necessary to edit the Default Shipping Template.
Below is what your shipping templates should look like (link to article).
Value
- Transit Time: Minimum 6 days for the lower 48 states
- Price Range: $0 and up
- Rate: Free Shipping
Standard
- Transit Time: Minimum 5 days for the lower 48 states
- Price Range: $0 and up
- Rate: $0
TwoDay
- No shipping rules added; this tab should be blank
Note: This tab refers to the Walmart TwoDay shipping program and is not affiliated with Walmart Fast Tags. When Fast Tags are applied, the Fast Tag shipping speeds are inserted automatically. If you have added a shipping rule to this template, simply delete it.
In your General Shipping settings, be sure that your Standard Processing Schedule meets the following requirements to coincide with Service Level Agreements (SLAs):
- Time Zone: Eastern Standard Time
- Cutoff Times: 2:00pm EST, Monday-Friday
- Saturday and Sunday NOT selected for both Cutoff Times and Weekend Delivery
- Additional Days Off: add holidays mentioned in What Holidays Do I Need to Set Up in Walmart?
If you are using a listing tool, Flexport will automatically create templates with names like "Flexport 1234ABCD." Do not modify or assign these templates.
Q: Do I need to modify lag time / handling time?
A: No. Modifying lag time / handling time could affect your Fast Tag coverage. If changed to anything other than zero, it will automatically disable Two and ThreeDay Delivery coverage.
Q: Will I be able to charge for shipping in the contiguous U.S.?
A: No. Walmart does not currently allow merchants to charge for TwoDay Delivery. If TwoDay or ThreeDay Delivery are not available in a region of the contiguous U.S., Flexport will offer Standard Delivery instead (5-7 business days).
Q: Where can I learn more about Walmart shipping templates?
Please visit Walmart's Shipping Template overview and related Knowledge Base article for more information on shipping templates.