- If you set up our Shopify integration after July 11th, 2023, please refer to the latest steps here
- Deliverr is the former name of Flexport, and the Flexport Portal. However, there are applications which still have to retain the name Deliverr. We apologize for any confusion caused and please feel free to reach out to our support team anytime
Introduction
Are you using other fulfillment methods, or do you want to manually review orders before sending to us for fulfillment? A different Shopify configuration that changes the way we import orders might be right for you. This article explains your options to help you choose.
Once you decide on a configuration, go to Sales Channels > Shopify in the Flexport Portal, choose an option, and save your changes. Don't forget the required steps to do within Shopify to complete the setup.
Basic Configuration (Default)
| When to Use |
Required Steps |
- For every SKU that you inbound, and is the only fulfillment provider for those SKUs.
- You want a hands-off experience with automatic fulfillment of orders as soon as possible.
- This is the default configuration for most sellers.
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- In your Shopify account, enable Automatically fulfill the order‘s line items. Learn more.
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Multiple Locations
| When to Use |
Required Steps |
- You are using the direct integration (not a listing tool) to connect to Shopify.
- You want to use other fulfillment methods (other vendors or self-fulfillment) for the same SKUs.
- You want certain orders for certain addresses (like international orders) to route to your own fulfillment center.
- You want to accept preorders in Shopify and fulfill them later. Learn more about preorders.
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- In your Shopify account, enable Do not automatically fulfill any of the order's line items. Learn more.
- Follow the steps in this help center article to setup a Deliverr USA location in Shopify.
- In the Flexport Portal, select Multiple Locations and save changes.
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Manual Approval
| When to Use This Configuration |
How to Configure |
- You want to screen orders for potential fraud before sending the order for fulfillment.
- Another plugin that you are using (such as an upsell plugin) can add line items to the order after completion.
- In general you want a high degree of control over what orders you sendingfor fulfillment.
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- In your Shopify account, enable Do not automatically fulfill any of the order's line items. Learn more.
- In the Flexport Portal, select Manual Approval and save changes.
- For every Shopify order you receive, go to the order details page in Shopify. Review the order and edit if necessary. If you want Flexport to fulfill this order, then click Request Fulfillment as in the image below.
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Other Situations
Contact our support team if you need help figuring out which configuration to use for your specific situation, or if you want do something different than what's described above.