Yes. Flexport can now handle buyer returns. You can do the following with Flexport returns:
- Create return for a fulfilled order, get shipping label and share the same with customer
- Get your returns inspected and restock them with Flexport
- Track status of your return orders on Flexport Portal
- Connect Return Management tools to your Flexport account
If you’re already partnering with us for fulfilment or any other logistics services you can easily enable Returns services directly in your account today.
If you aren’t currently a Flexport merchant you can still add our Returns services to your logistics infrastructure. Chat with an expert to learn more.