To start processing returns with Flexport, follow the step below:
Step 1: Getting Started
- Log into Flexport Portal and click "Returns" on the left sidebar.
- Click on "Get Started for free."
Step 2: Select Return Destination
Specify how you want to process your returns. To start, select one option - you can enable both options later.
- Return to Flexport
We'll process your returns within 3 business days for $3 per item - Return to your location
Don't need us to process your returns?
Get returns sent directly back to you instead.
Step 3a: Return to Flexport
- Select this option to have Flexport process your returns.
- Click on "Complete setup."
Step 3b: Return to your location
- Enter the address of the location where you want the returns to be sent.
- Click on "Complete setup."
Need help?
Congratulations! You're ready to create returns.
- Visit our Returns Help Center articles to learn more about creating and managing returns.
- If you have any questions, please get in touch with Support.