Update: As of 01/01/2024 we are updating how we display estimated receiving times
In an effort to provide more clarity into Flexport's receiving times, we are updating how we display estimated receiving times. Estimated receiving times for forwarding plans are now broken out into two categories:
- The time it takes to receive ~20%¹ of your inventory;
- The time it takes to receive the remaining ~80% of inventory
¹ Depending on your current inventory allocation, Flexport may receive more or less than 20% in the first receive.
These estimates do not account for macro disruptions, and apply only to shipments that arrive compliantly. Non-compliance will cause forwarding and receiving delays, as it requires corrective action. Check out our What is non-compliance? article for more information!
Dock to Stock Forwarding Plans:
- The first ~20%¹ of inventory on the shipping plan is estimated to be received between 3-4 calendar days from arrival at our crossdock
- The remaining ~80% of inventory on the shipping plan is estimated to be received between 4-11 calendar days from arrival at our crossdock.
Direct Inbound Plans:
- Inventory is estimated to be received between 1-3 calendar days from arrival at the fulfillment center
Prep:
- Prep Services will be completed within 3 business days of arrival.
Reserve Storage to Ecomm Transfers:
- We will have your order or transfer ready to ship from our warehouse within 3 business days of the request being received as long as it is submitted by 12 pm in the timezone of the site
- For reserve storage to ecomm transfers that also require prep services, outbound processing out of reserve storage will take up to 3 days, and prep will take up to 3 additional days prior to forwarding timeline.
Note: Please wait until at least 15 calendar days have passed after delivery before inquiring about your shipment with Support.