U.S. Domestic Freight

General

• How do I get started on a U.S. domestic freight quote, track a shipment, or cancel a shipment?
• Where can I send freight?
• Do you pick up from ports?
• What if I want to send into the Flexport network?
• Is my Freight insured?

Quoting and Booking

• How do you determine rates?
• How long is the quote good for?
• Why do I only see one quote?
• Can I book an order with multiple destinations?
• Can I lock in a rate?
• I booked a shipment with Flexport’s Operations team but I don’t see it in my dashboard.

Tracking

• How can I track the status of my orders?
• Where can I find my BOL?
• Where can I find Proof of Delivery?

App Usage

• Do I have to use the Flexport Portal to use Freight?
• Do you have an API?
• Can I use this in my TMS?