We're writing to give you advance notice of a planned system upgrade at our New Jersey Warehouse on the night of Tuesday, October 20th (approximately 8:00 PM – 2:00 AM EST).
This is our 5th FlexportWMS launch, so we do not expect any disruptions to order fulfillment during this window. Inventory will remain available to sell.
During this time, you may notice the following temporary behaviors:
- Inventory Reports: Reports generated during the upgrade window may show incomplete data.
- Inventory Events: Webhook merchants may see a temporary spike in relocation events that will not affect inventory balances.
- Seller Portal: Inventory balances may appear temporarily inconsistent or stale.
All systems will be fully restored once the upgrade is complete. You will only receive a follow-up notification if complications arise.
If you have questions, please reach out to your account manager or our support team: https://support.portal.flexport.com/hc/en-us/requests