Before You Begin
By default, Etsy orders will import and be assigned with the 'Standard' service level agreement. This means we fulfill the order with the 'Standard' shipping SLA (service level agreement) and charge you, the merchant, the 'Standard' fulfillment fee for that order.
The following instructions explain how to configure Etsy accordingly so that your customers see expected delivery dates that accurately correspond to the Standard SLA.
If you'd like to offer your customers other shipping options (which will then map to other service levels and fulfillment fees), please read Set Shipping Upgrades in Etsy and Map to Service Levels after you set up a profile below.
Create a Shipping Profile in Etsy
In Etsy Shop Manager, go to 'Shipping Settings' and then click 'Add Profile.'
Build the new shipping profile as follows:
Field | Recommended Value | Notes |
Shipping prices | I'll enter fixed prices manually | Required, as Flexport uses various carriers outside of the ones Etsy offers. |
Origin zip code | 94104 or any zip code in the United States | Choose any US zip code you like. This field is actually variable, based on the order. A fulfillment center is automatically chosen per order, based on inventory availability and our estimated ability to fulfill the order within the SLA. |
Processing time | 1-2 business days |
We recommend this time so that the estimated delivery time shown to Etsy customers is most accurate. Lowering the processing time will show a quicker expected delivery date (for possible higher buyer conversion), but it is possible that the order may not be fulfilled before the expected delivery date. |
Fixed shipping prices > United States | Shipping carrier: Other Delivery time: 4-5 business days What you'll charge: Free shipping |
The delivery time plus the processing time together equal the SLA (service level agreement) of standard shipping (7 business days). |
Fixed shipping prices > Everywhere else | Shipping carrier: Other Delivery time: 11-12 business days What you'll charge: (up to you, the merchant) |
Please see How Can I Fulfill International Orders? for more details on how to ship internationally from United States fulfillment centers. |
Shipping upgrades | Optional |
If you leave blank, then all orders will be fulfilled as "Standard" |
Finally, go through all of your Etsy listings.
- For listings you do want to fulfill, check that they are using the "Flexport Shipping Profile."
- For listings you do not want to fulfill, make sure they are using another shipping profile or custom shipping settings that you set.
Other Shipping Settings in Etsy
Free shipping guarantee
Up to you. This is free shipping from the buyer's perspective. You will still be charged, the merchant, the fulfillment fee. This covers the cost of picking, packing, and shipping your item to the buyer.
There is no fast tag (fast shipping badge) for Etsy, nor do we have a cart minimum feature specifically linked to fast shipping (e.g., something different from what Etsy currently offers).
Package preferences
Leave as default. These options are not relevant, as your orders will be fulfilled on your behalf.
Rates and upgrades
Shipping rates: Leave as default. These options are not relevant, as your orders will be fulfilled on your behalf.
Shipping upgrades: Optional. This is up to you if you want to offer your customers the ability to purchase a faster shipping speed for their order.
- Enabled — Requires you to create shipping upgrades in your shipping profile and map them to service levels. For more info: Set Shipping Upgrades in Etsy and Map to Service Levels.
- Disabled — all Etsy orders will fulfill at Standard shipping SLAs and fulfillment rates.