Flexport's all-inclusive fulfillment fee includes receiving, forwarding, picking, packing, and shipping costs for orders that we fulfill on your behalf. This fee is based on the SKU's weight, dimensions, the number of units in this order, and the service level. Multiple units in a single order qualify for a discount in the fulfillment fee.

Different service levels and surcharges or discounts may apply based on the SKU. See the rows below for more details.

Per unit fulfilled. To preview the different fulfillment fees for a specific SKU, see the inventory list page in the Flexport Portal.

International orders have different service levels and thus higher fulfillment fees.

This service level and fulfillment fee covers the longer distance that an order must travel.

Per unit fulfilled. To preview the fulfillment fee for a specific SKU, open the inventory list page in Deliverr Flexport Portal. If the SKU has not been imported from the channel, manually create the product and input dimensions.

This fee covers the additional cost of packaging, labeling, and risk associated with shipping hazardous materials.

SKUs that are designated as Fragile Protection shipping will have an additional surcharge. For SKUs that are designated Ready to Ship in own container (SIOC), we offer a discount. SKUs that are left as Flexport Recommended do not have a surcharge or discount.

Some limitations for ready-to-ship may apply. Read more in Packaging Selection: Fragile Protection & Ready to Ship.

Forcing certain products to ship in boxes requires extra materials in our fulfillment centers and incremental shipping costs.

Ready to ship SKUs do not require additional labor or materials at the packaging step, so we can pass the savings on to merchants.

Per unit fulfilled. To preview the fulfillment fee for a specific SKU, open the inventory details page in Flexport Portal for a specific SKU. 

Under Fulfillment Fees, change the packaging selection to Fragile Protection or Ready to Ship.

Oversized - Larger items that do not comply with SIOC requirements for oversize items may be subject to fulfillment surcharges

Oversized SKUs designated as Ready to Ship do not qualify for multi-unit discounts or SIOC discounts. However, oversized SKUs still count toward the overall quantity of items in the order e.g. if there is one oversized SIOC SKU and one standard sized SKU in an order, the order is treated as multi-unit and the standard size SKU gets the multi-unit fulfillment rate. The fulfillment rate for the oversized SIOC SKU in this scenario would be the same as the single unit fulfillment rate.

Create an inbound at https://portal.flexport.com/inbounds/new to preview the fees for a given set of SKUs.

Depends on the type of non-compliance.  See a full list of Inbound Non-Compliance fees.

At a seller's request, Flexport will remove inventory for a SKU from fulfillment centers to a single given location, only within the contiguous US. (At this time, Flexport does not ship to international locations.) The fee is all-inclusive of pick, pack, and ship.

Please note: removal orders are typically filled within 10-14 calendar days. However, processing may extend to 30 days or more during the holiday season and peak removal season (February, March, August, and September). Flexport is not able to customize removal orders to adhere to other fulfillment service's packaging specifications.

At a seller's request, Flexport will dispose of all inventory for a SKU from fulfillment centers. The fee is all-inclusive, and the disposal method is at Flexport's discretion.

Note: Until your inventory is disposed of, you will continue to be charged storage fees, and Flexport will continue fulfilling any orders we receive. If you want Flexport to stop fulfilling orders, you need to update your listing tool to stop sending orders to Flexport.

The label cost for shipping return orders when purchasing shipping labels through Flexport. Labels bought through Flexport will vary based on the size and weight of the returned items and the distance that the return shipment must travel. Using Flexport labels is optional. 

Note: This fee does not apply to any shipping label purchased outside of Flexport.

This covers the cost to ship return order. This fee only applies to return labels purchased through Flexport and per shipment returned. Charges will not apply until your customer uses the label.