For domestic orders, you have the option to select Standard, Flexpedited, Expedited 3-Day, Expedited 2-Day or Expedited 1-Day. Please review the table below to identify the service levels that best suit the needs of your business and ensure they are correctly mapped in Seller Portal.
For orders shipping internationally, please refer here.
|2024 U.S. Domestic Service Levels
|Expected Delivery Speed
|Our most economical fulfillment service. Strategically distributed inventory will have most orders delivered within 5 days.
To increase both speed and reliability for Fast Tags Programs (Walmart Fast Tags, Shopify Fast Tags, EBay Fast Tags & ShopPromise), we are launching a new delivery speed to power Fast Tags Programs – introducing Flexpedited! Flexpedited uses data to dynamically upgrade delivery speeds to three days or less whenever possible via ground shipping methods. With Flexpedited, we project that on average 70% of shipments within our network may be eligible for an upgrade compared to 26% of shipments that are eligible via our Standard service level (upgrades vary by merchant). Flexpedited allows you to offer faster shipping without incurring the higher cost of Expedited services. Going forward, if you want to leverage Fast Tags, you must use Flexpedited services. Starting February 8, merchants using Fast Tags Programs will be enrolled in the Flexpedited service level and associated rates.
Flexpedited service follows a 'pay for what you get' model, so for orders that do not qualify for three days or less delivery promises, only Standard rates apply.
Ideal for orders that need to arrive at the destination within the number of business days specified in the service level name. Expected delivery speeds are only applicable for contiguous United States and not for regions outside of it (e.g., AK, HI, etc.)
Note: Expected delivery speeds are subject to service level agreement times as detailed here.
You must match your shipping options to one or more of the above service levels to ensure your orders are being fulfilled accordingly. If you’ve previously mapped your options and would like to maintain them, no action is required from you.
Having a fast shipping badge on your website can increase trust and boost conversion. If you wish to enroll in Fast Tags, please follow the Help Center instructions for Shopify, Walmart, and Ebay. If you wish to remove Fast Tags and ship with Standard rates instead of Flexpedited, you will need to turn off Fast Tags using the instructions linked here for all items, or to turn off by item, use the instructions linked here. For Shopify Fast Tags, prior to Fast Tag deactivation, you must also ensure you have set up a default shipping method on Shopify (instructions linked here).