The following outlines terms and conditions (the "rules") for Flexport's Referral Program.
Thank you for helping to grow the Flexport community.
What is the reward for being a referrer/inviter or referee/invitee?
Both the referrer/inviter and the referee/invitee receive $300 in credit once their referee/invitee fulfills an order. This amount will be credited to each account on the subsequent Friday after the referrals first order has shipped.
- Referrer/inviters cannot refer another account/eCommerce channel/email that they own. Flexport will not provide any reward or credit for merchants who refer other accounts that they own. Flexport will also not compensate a referral to a merchant who connects an eCommerce store that is currently connected or was connected in the past to any Flexport account.
- Referrals must use their referral link to signup and create an account. If they do not create an account while on the same window/session with which they opened their referral link, they will not be credited and neither will their referrer.
How do I enroll in the referral program?
All merchants selected for pilot program who create an account with Flexport and integrate their sales channel / listing tool are automatically enrolled into the referral program.
How can I find my referral link?
In the Flexport Portal, navigate to the settings tab using the left-hand menu. Then, click on the tab named "Referrals".
How do I see who has signed up using my link and their progress?
Use the 'Referred' table on the Referral page to see who signed up using your link. The first column shows the email address of your referral. The second shows your referral's sign up (account created) date. The third column shares the current status of your referral - whether they have their first order, or not. Once your referral completes their first order, both you and your referral are eligible for payment.
How can I use my referral link?
You can copy and share the link directly, or use the imbedded buttons to share your link via email, Twitter or Facebook. You may also embed your link on your merchant website. Your referral link does not expire and is unique to you.
How do I earn my Referral Reward as a referrer/inviter?
- Share your link with a referral and make sure they sign up in the same session and web-browser window/tab generated by the link.
- Once your referral has created an account and fulfilled an order with Flexport, you will receive $300 in credit toward your account (on the subsequent Friday).
How can I earn a Referral Reward as a referee/invitee?
To earn credit as a referee/invitee, simply integrate your sales channel / listing tool and complete your first order.
How often will I get credited to my account?
Any outstanding credits will be applied once each week, on Friday. For US national holidays that land on a Friday - you will be credit on the Thursday beforehand.
Termination and changes
Flexport reserves the right to terminate or update the referral program, including any terms and conditions in this document, at any time.